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CANCELLED: Inter-Comm: Dealing with Conflict and Improving Communication

January 18, 2022 @ 8:00 am - 4:00 pm

This course had to be cancelled unfortunately due to the updated restrictions for COVID-19. Course will open again at a future time when safe to do so.

Improve communication within personal relationships by learning the attitudes and skills needed to work through conflict effectively. This course is designed for adults who want to improve their communication.

Topics include:

  • conflict theory, causes of conflict and how conflict can escalate;
  • conflict management styles;
  • interest-based communication skills;
  • Collaborative Communication Model and how to use it to resolve issues; and
  • ​active and empathetic listening skills.

A HRMS code will be provided upon course completion.

This workshop is open to the 4 Wing Defence Team, including military and civilian personnel, and family members aged 18 years and older.

Details

Date:
January 18, 2022
Time:
8:00 am - 4:00 pm